A legal disclaimer

 

This Shipping Policy outlines how we handle order fulfilment, delivery, and associated charges for products purchased from Oceanic Persp8ctives (“we,” “our,” or “us”).

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1. Order Processing

• All orders are print-on-demand and are fulfilled by our trusted partner, Gelato.

• Orders are typically processed within 2–5 business days from the date of payment.

• Processing times may be extended during peak periods, holidays, or due to supply chain delays.

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2. Shipping Methods & Delivery Times

• We offer domestic (Australia) and international shipping.

• Delivery timeframes vary depending on your location and chosen shipping option. Typical delivery times are:

  • Australia: 5–10 business days (after processing)

  • New Zealand: 7–14 business days (after processing)

  • Rest of the World: 10–21 business days (after processing)

• All delivery times are estimates and may be affected by factors outside our control, including customs delays, postal disruptions, or extreme weather events.

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3. Shipping Costs

• Shipping costs are calculated at checkout and depend on your location, product type, and selected shipping method.

• From time to time, we may offer free shipping promotions, which will be clearly advertised.

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4. Tracking Your Order

• Most orders include tracking. Tracking information will be emailed to you once your order has been shipped.

• Some smaller items may be shipped without tracking, depending on the destination and product type.

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5. Customs, Duties & Taxes

• International orders may be subject to customs fees, import duties, or local taxes. These charges are the responsibility of the customer and are not included in our prices.

• We recommend checking your country’s customs regulations before placing an order.

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6. Incorrect Address or Failed Delivery

• Please ensure your shipping address is correct at checkout.

• We are not responsible for orders shipped to an incorrect address provided by the customer.

• If a parcel is returned due to incorrect address or failed delivery, you may be charged additional shipping costs to resend it.

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7. Damaged or Lost Orders

• If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage.

• If your order is lost in transit, we will work with Gelato and the shipping carrier to resolve the issue.

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8. Contact Us

For shipping-related enquiries, please contact:

Email: oceanicperspectives@gmail.com
Business Name: Oceanic Persp8ctives

Postal Address: Groote Eylandt NT 0885